Packaging and Delivery Methods
Europe, USA, Australia and the Rest of the World
There are three main ways to find the ideal print for your home or search for a picture that you have already seen elsewhere:
Once you have found the ideal print, you may wish to choose a frame for it using our custom framing facility. To do this, click on the icon that says 'View Framed' under each thumbnail size image on the site or to the right of the image when it is enlarged. There are a wide variety of framing options to choose from.
All WorldGallery.co.uk prints are of the highest quality, or your money back.
Our framing is of the highest quality. We only use the best materials from the most reputable suppliers. Each frame is hand crafted by an experienced professional. More about our frames.
The digital images on the website come from a variety of different sources and may have been saved in different ways by the publishers and suppliers who provide them to us. This is why two images of the same piece of artwork may appear differently from one another. The prints themselves however are faithful reproductions of the original works.
Some of the digital images on the website have had a 'watermark' applied to them by the publisher to prevent copyright infringement. These watermarks do no appear on the prints themselves. Here are some examples of watermarks:
A WorldGallery giclee print is a custom printed image created to your own specifications. Wherever you see 'giclee print' under an image or the 'size your own' icon appears a range of options are available to customise your artwork. Giclee prints are available on paper or canvas and can be printed to virtually any size you please! Superb quality inks and state of the art machines are used to ensure a perfect result every time.
Please contact us by email or call 0845 833 1945.
We cannot give you permission to use the images on this site, for this you would need to contact the copyright holder of the image in question. We display the images on the website in order to facilitate the sale of royalty paid products. You can find out more about copyright issues from www.dacs.org.
We don't have a single, printed catalogue; our website is a combination of many large catalogues from art publishers and is the best way to see the range available. We sometimes send certain publisher catalogues to clients who are selecting a number of prints on a regular basis (ie. hospitals and large offices). Please contact us if you are working on a large project and need help.
For help with valuations we recommend that you use a specialised service such as artprice.com
We accept payment by Visa, Mastercard, Maestro, Visa Electron and American Express.
We do accept cheques, but please bear in mind that orders paid by cheque may take slightly longer to process. We regret that we can only accept cheques issued in British Pounds. Submit your order online using the "Pay by Cheque" option and make a note of your order reference number. Make your cheque payable to WorldGallery and send it, along with your name, telephone number and order reference number to: WorldGallery, Unit 12 E Plan Estate, New Road, Newhaven BN9 0EX
Of course! Give us a call Mon-Fri between 10am and 6pm (GMT) and we will be happy to take your order over the phone.
Unframed prints and unframed canvas effect prints are rolled in sturdy cardboard tubes. Framed pictures are sent in specially designed cardboard boxes or tough cardboard sleeves. We have very few problems with damage in transit.
Unframed prints (including unframed canvas effect prints) are usually sent by first class Royal Mail or airmail. Framed prints are sent by UPS or Amtrack courier (depending on the size of the package).
Dispatch of unframed prints in the UK takes between 3 and 11 days depending on the print; most prints go out within 3 days (print specific information accompanies each image on the website). Delivery by first class post takes a further 1-5 days. If you are in a special hurry you can request special delivery at the checkout for an additional £2.95 to guarantee delivery before 12 noon on the day after dispatch.
For despatch information on framed and box-mounted items please see the lead time quoted on the framing page.
Unframed prints are sent by airmail and usually take 7-10 business days to European Union countries and 10-15 business days to countries outside of Europe from the day of dispatch. The number of days until the day of dispatch accompanies each print on the website.
Framed pictures usually take 10 business days to dispatch and are delivered by courier. Please see below for delivery times and costs.
Please use our shipping calculator to work out how much delivery will cost to non-UK addresses...Click here for specific country shipping rates.
If you are not at home to receive an unframed print, the postman will probably take it back to the local depot and leave a card. You can then either call your local depot to rearrange delivery or go to depot to collect at your convenience. If you miss delivery of a framed print the delivery driver will leave a note and attempt delivery twice again. The note will also include a telephone number which you can call to arrange redelivery. We will email you upon despatch of your order so that you know when to expect it.
In the unlikely event that a product arrives damaged, please contact us and we will provide an immediate replacement.
If you are unhappy with a product for any other reason you may return it up to 30 days after receiving it. We ask that you please contact us first by email and we will give instructions on how to repack the goods. Prints are easily damaged and must be returned in good condition and in their original packaging. If they are carefully repacked there is no reason why they should get damaged and we will be happy to refund the purchase price in full on receipt of the returned items.
We use an SSL secure online ordering system, so you can shop in the knowledge that your credit card details are totally secure. WorldGallery holds a Verisign security certificate.
WorldGallery.co.uk collects certain information which is submitted by users of our website. This includes address and contact details submitted during ordering and registration as well as email addresses from individuals entering competitions, joining our mailing list or sending art cards. WorldGallery will not release this information to third parties (other than to facilitate delivery of your goods) unless you grant us permission to do so. To avoid receiving any material from us or to remove yourself from our mailing list permanently please send an email request to email@example.com.